Terms & Conditions of Golden Waffle

GOLDEN WAFFLE GROUP LTD
TERMS AND CONDITIONS
Website use, product sales, purchased-machine warranty and business on-loan equipment
Version: 3.0
Effective Date: 27 September 2026
Registered Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Company Number: 16870106
VAT Number: GB509210521
Website: https://www.goldenwaffle.com
Email: sales@goldenwaffle.com
Telephone / WhatsApp: +44 7999 373839

SCOPE AND IMPORTANT DISTINCTIONS
1.1 These terms govern purchases from Golden Waffle Group Ltd (Golden Waffle, we, us), use of our website and business on-loan equipment arrangements when incorporated into the relevant contract before it is made.
1.2 A Consumer is an individual acting wholly or mainly outside their trade, business, craft or profession. A Business Customer acts wholly or mainly for business purposes. Consumer status depends on the transaction, not simply on the product name or a ticked box. Our on-loan programme is for Business Customers only.
1.3 Sections 10-14 apply to purchased machines and equipment care; sections 15-21 apply to business on-loan equipment. Section 22 distinguishes business liability from consumer rights. Important exclusions include customer-caused damage, contamination and neglect. A loan deposit is security and is not a limit on amounts properly owed.
1.4 Nothing in these terms excludes any liability or statutory right that cannot lawfully be excluded. Specific written terms agreed before the contract take priority over conflicting general terms. These terms do not retrospectively vary existing contracts or remove an express guarantee already given for an order.
ORDERS, ENQUIRIES AND ACCEPTANCE
2.1 You must have legal capacity to contract. A person ordering or accepting an agreement for a business confirms that they are authorised to bind that business and must provide its correct legal name and contact details.
2.2 Product orders are offers to buy. A sale is accepted when we send an express order acceptance or dispatch confirmation. An automated acknowledgement or payment authorisation alone is not acceptance. If we cannot accept an order, we will refund money taken for it promptly.
2.3 An enquiry or hospitality application is not a binding machine loan, purchase, credit approval or automatic subscription. For a loan, we issue written commercial terms identifying the customer, equipment, approved premises, deposit, mix commitment and any minimum term. The agreement is formed only after your authorised acceptance and our written confirmation. We provide the applicable terms before you commit.
2.4 We may decline an unaccepted order or application for availability, suitability, payment, fraud-prevention or other lawful business reasons. Once accepted, cancellation is governed by the contract and applicable law, not an unrestricted right to cancel at our discretion.
PRODUCTS, SUITABILITY AND CUSTOM ORDERS
3.1 Products must meet the description and specifications agreed at sale and applicable legal standards. Images may illustrate presentation; minor cosmetic or packaging changes must not materially alter the agreed product.
3.2 Tell us before ordering about unusual output requirements, installation conditions, voltage or intended use. Our equipment is for its stated purpose. Customers must not operate it outside the specifications supplied.
3.3 For personalised plates or equipment, you must approve the artwork, dimensions and specification before manufacture and have permission to use supplied logos. We remain responsible for manufacturing errors against the approved specification. Business custom orders cannot be cancelled after production begins unless we agree; any agreed cancellation charge reflects reasonable costs and unavoidable commitments, less savings and recoveries.
3.4 Calculators, yields, menu prices and profit examples are illustrations, not guarantees of sales or profit. Actual results depend on portioning, ingredients, waste, staffing, demand and operating costs.
PRICES, PAYMENT AND OWNERSHIP OF PURCHASED GOODS
4.1 Prices are in GBP unless expressly stated. Consumer prices include applicable VAT. Business quotes identify whether VAT is included or additional. Delivery and other mandatory charges are disclosed before commitment. A refundable security deposit is treated for VAT according to the law applicable to its use.
4.2 Payment is due as stated at checkout or in the accepted quotation or invoice. Price changes do not affect accepted orders. We will seek agreement to correct an obvious pricing error before accepting an order.
4.3 Ownership of purchased goods passes when we receive full cleared payment. Risk is dealt with in section 6. Ownership of loan equipment remains with Golden Waffle.
4.4 For overdue business debts, we may claim applicable statutory interest and recovery compensation, without duplicate recovery, and suspend further discretionary credit supplies after notice. A genuine dispute must be explained promptly; undisputed sums remain payable. Nothing prevents a lawful refund, chargeback, defence or statutory set-off.
SUBSCRIPTIONS AND MIX COMMITMENTS
5.1 Recurring supply, payment frequency, amount or calculation, cancellation route and any minimum commitment must be agreed before recurring billing begins. A one-off order or enquiry does not authorise a subscription.
5.2 Unless separately agreed, business mix subscriptions not linked to a machine can be cancelled with at least 14 days' written notice before the next billing date. On-loan commitments are governed by sections 15 and 20.
5.3 We give at least 30 days' notice of proposed recurring price changes. You may end future recurring supply before the increase takes effect; where a loan depends on that supply, return arrangements will be agreed without imposing the increased price without acceptance. Accrued debts remain payable. Consumer cancellation and other mandatory rights take priority.
DELIVERY, RISK AND INTERNATIONAL ORDERS
6.1 Delivery estimates are not guaranteed dates unless expressly agreed. We will notify you of material delays. Consumers retain legal rights concerning delivery deadlines, cancellation and refunds.
6.2 For Consumers, risk passes when you or your nominated recipient takes physical possession, except where you independently appoint a carrier not offered by us and the law provides otherwise. For Business Customers, risk normally passes on delivery to the agreed address, subject to separately agreed shipping terms and our responsibility for our own acts or omissions.
6.3 Check deliveries promptly and report visible damage or shortages preferably within 48 hours, with photographs if possible. This request does not remove rights for hidden defects or statutory claims. Please retain damaged packaging for assessment.
6.4 Provide accurate delivery information and safe access. Additional business delivery or collection costs caused by incorrect information, unavailable premises or unreasonable refusal may be charged at reasonable actual cost.
6.5 International quotations should identify delivery responsibilities, duties, taxes and the agreed service location. Mandatory consumer protections in the destination country remain unaffected. No customer is responsible for damage caused by our own failure to pack or supply goods properly.
BUSINESS PURCHASES: CANCELLATIONS AND RETURNS
7.1 Business purchases do not include a general money-back guarantee, free trial or change-of-mind return right unless expressly agreed in writing before sale. This does not remove remedies for our breach of contract, defective goods or goods not as described.
7.2 Any discretionary business return requires our written agreement to its conditions. Unless otherwise agreed, accepted change-of-mind goods must be unused, undamaged, complete and in original packaging, with return carriage paid by the customer. Any excluded original delivery cost or reasonable handling charge must be disclosed and agreed before that return is authorised.
7.3 Use of equipment during a separately agreed trial is governed by that trial's written conditions. No trial or refund promise is implied by an enquiry, demonstration or loan.
CONSUMER CANCELLATIONS AND REFUNDS
8.1 For eligible online, telephone or other distance purchases, you may cancel without giving a reason by notifying us within 14 days after the day you receive the goods. For goods from one order delivered separately, the period normally runs from receipt of the last item. Send a clear cancellation statement to sales@goldenwaffle.com or our registered address. You may use, but need not use, the form in section 24.
8.2 Return the goods within 14 days after notifying cancellation. Contact us for the appropriate return address. You pay the direct cost of a change-of-mind return where we informed you of this before sale. If goods cannot normally be returned by post, we will disclose the return-cost estimate before sale or bear that cost where the law requires.
8.3 You may inspect goods as you reasonably could in a shop. Original packaging is helpful but not an absolute condition. Where legally permitted, we may deduct actual diminished value caused by handling beyond what is necessary to establish the nature, characteristics and functioning of the goods. Cooking with a machine may exceed such inspection; it does not automatically extinguish the cancellation right.
8.4 We refund the price and the least expensive standard outbound delivery offered, where applicable, using the original payment method unless otherwise agreed without a fee. Refunds are made within 14 days after we receive the returned goods or evidence of their dispatch, whichever is earlier; where we offer collection, the applicable statutory refund timetable applies. No restocking fee applies to statutory consumer cancellation.
8.5 Statutory cancellation exceptions apply only where the law permits, including genuinely personalised or made-to-specification goods, rapidly perishable goods, and sealed goods unsuitable for return for health protection or hygiene reasons once unsealed. We identify applicable exceptions before sale. Food is not automatically exempt simply because it is food. Rights concerning defective or misdescribed goods remain.
FAULTY GOODS AND CONSUMER RIGHTS
9.1 Consumers are entitled to goods of satisfactory quality, fit for purpose and as described. These rights are independent of, and may continue beyond, a commercial warranty.
9.2 Where applicable, Consumers have a short-term right to reject faulty goods, normally within 30 days, and subsequent rights to repair or replacement and, in the circumstances required by law, a price reduction or final rejection. We bear the necessary costs of a valid statutory remedy. The statutory rules about proof of a defect, including the relevant first-six-month presumption, apply.
9.3 Contact us with the order details and fault description. Reasonable proof of purchase is acceptable; an original receipt is not essential. We will not require you to pursue the manufacturer instead of exercising rights against us.
9.4 A customer has no entitlement to a free remedy for damage they caused, but an unrelated defect remains assessable. We do not treat every failure during use, a dirty exterior or a missed maintenance record as proof of customer-caused failure.
PURCHASED MACHINES: 12-MONTH WARRANTY
10.1 Golden Waffle provides the original purchaser with a 12-month warranty from delivery against defects in materials and workmanship in a purchased machine used for its intended purpose and maintained in accordance with the instructions supplied. Any different express warranty agreed before sale remains binding.
10.2 For an accepted warranty fault, we will repair the machine or replace the defective component or machine with a suitable equivalent at our option, subject to any different remedy required by law. Cover includes necessary parts, labour and reasonable transport arranged or approved by us. Assessment and repair normally take place at our nominated service location; an on-site visit or temporary replacement is not automatically included.
10.3 Report a fault promptly after discovery during the warranty period, identifying the order and serial number where available. A fault reported within that period remains assessable after the period ends. Repair does not reduce statutory rights or any expressly agreed extended cover.
10.4 This warranty is not a servicing, cleaning, accidental-damage or unlimited replacement plan. The exclusions in sections 11-13 apply only to the affected fault or resulting damage. Warranty expiry does not extinguish separate legal rights.
10.5 The warranty applies to machines we sell for the destination agreed at purchase. For international supplies, any different service or transport arrangements must be expressly agreed before sale; mandatory rights remain unaffected.
EQUIPMENT CARE AND SAFE OPERATION
11.1 For purchased and on-loan equipment, follow the operating, cleaning and maintenance instructions supplied. Business operators must train and supervise staff and, for self-service use, provide appropriate guest instructions and supervision. Keep the equipment, drip trays and accessible food-contact areas clean at the frequency required by the supplied guide and actual use.
11.2 Remove food residue, batter, sugar, carbon, oil and grease safely. Do not allow avoidable accumulations to enter controls, vents, wiring or electrical compartments. Use cooking oils or release products only where permitted and as directed; their presence alone does not establish misuse.
11.3 Do not immerse the machine, pressure wash it, hose it down or spray liquids into the housing. Disconnect the power and allow safe cooling before cleaning as instructed. Do not open electrical housings or attempt internal cleaning or repairs; use a suitably qualified person authorised for the work.
11.4 Use suitable utensils and cleaning products. Avoid metal scraping and abrasive methods that damage coatings. Keep ventilation clear and provide a stable counter, appropriate power supply and operating environment meeting the supplied specifications.
11.5 Stop use, isolate safely and contact us if there is an electrical fault, abnormal smell, exposed wiring, unsafe operation or other safety concern. Do not continue using equipment where this could worsen damage or endanger anyone. Reasonable safety measures remain necessary while a claim is investigated.
EXCLUSIONS: CUSTOMER-CAUSED DAMAGE AND CONTAMINATION
12.1 Free warranty or on-loan breakdown cover excludes faults and damage to the extent caused by misuse, neglect, accidental damage, improper installation by others, failure to follow supplied instructions, unsuitable electrical supply or environment, or harmful repairs or modifications by others.
12.2 This includes damage caused by inadequate cleaning; excessive grease, oil, sugar, batter or carbon accumulation; liquid ingress; contamination of wiring, connectors, heating controls, switches, displays or circuit boards; blocked ventilation; impact; unsuitable chemicals; and additional damage caused by continued use after a fault becomes apparent.
12.3 An exclusion must be supported by the circumstances and, where necessary, technical assessment showing the connection to the claimed fault. It does not exclude a separate manufacturing defect or damage attributable to our own acts, omissions, unsafe design, defective supply or inadequate instructions where we are legally responsible. The customer's responsibility is limited to the damage or loss they caused or for which they are otherwise properly responsible under the loan agreement.
12.4 A third-party repair, alternative ingredient or missed cleaning entry does not automatically cancel all cover; the exclusion concerns damage it causes. Safety-critical unauthorised work on our loan equipment may separately breach the loan agreement.
WEAR, PLATES AND ROUTINE MAINTENANCE
13.1 Normal wear consistent with proper use and a component's reasonable working life, including gradual non-stick coating wear, is outside the purchased-machine warranty. Routine cleaning, servicing, plate recoating and consumable replacement are chargeable unless expressly included in your agreement.
13.2 On-loan replacement plates and recoating are chargeable unless included in the accepted commercial schedule. Ordinary wear is not misuse or a damage charge. Genuine premature defects in plates or other components remain assessable under applicable cover and legal rights; no blanket 48-hour defect cut-off applies.
13.3 The description of a component as consumable does not remove responsibility for defects or unreasonable premature failure.
CLAIMS, INSPECTION AND CHARGEABLE WORK
14.1 Contact sales@goldenwaffle.com before sending equipment so we can arrange safe assessment and the correct destination. Supply a fault description and reasonable proof of purchase or loan identification; photographs or video may help. Contacting us first is an administrative request, not a restriction on statutory rights.
14.2 Clean accessible exterior surfaces only where safe and preserve relevant evidence. Disclose suspected electrical contamination. Do not dismantle or energise unsafe equipment for a photograph or test.
14.3 We or a suitably qualified technician will assess the likely cause. If cover is declined, we will explain why in writing, with relevant photographs or technical findings where appropriate, and consider any contrary evidence you provide.
14.4 For purchased equipment, any non-covered assessment, cleaning, repair, call-out or transport charge must be disclosed, including its amount or calculation, and accepted before it is incurred. No chargeable repair proceeds without approval. No such charge applies where we owe a free statutory remedy.
14.5 For loan equipment, reasonable documented costs properly recoverable under sections 18-19 may be invoiced under the agreed contract without the customer having a veto over necessary work on our property. We provide the assessment and cost basis before non-urgent work where practicable, mitigate loss and do not impose punitive or duplicate charges.
14.6 Customer-caused damage that is unsafe or uneconomical to repair does not create a right to a free replacement. For purchased equipment, we discuss safe return or authorised disposal; ownership does not transfer to us merely because a claim was declined. We do not dispose of customer-owned equipment without consent or a lawful process.
BUSINESS ON-LOAN PROGRAMME AND COMMERCIAL SCHEDULE
15.1 Free on-loan means no machine purchase price or rental charge unless expressly agreed. It does not mean free consumables, unlimited servicing or free repairs for customer-caused damage. Approval, availability and an accepted commercial schedule are required.
15.2 The schedule states the legal customer, delivery and trading address, equipment and serial numbers at handover, deposit if any, mix prices, order frequency, minimum commitment, any minimum term and included support. A deposit is payable only in the amount agreed in the schedule.
15.3 Unless a different level is agreed in the schedule, the monthly commitment is two boxes for the first machine and one additional box for each further machine. The box format and price must be identified in the schedule. No recurring payment authority is created merely by this published wording.
15.4 Equipment reductions and consequent mix-commitment changes are agreed in writing and take effect when the relevant equipment is returned or made available for a timely collection arranged by us. Our avoidable collection delay will not prolong the commitment.
LOAN OWNERSHIP, LOCATION AND SECURITY
16.1 Loan equipment and supplied loan accessories remain Golden Waffle property. Keep them at the approved premises unless we agree otherwise in writing. Do not sell, lend, subhire, pledge, dispose of, alter ownership labels or knowingly permit a third party to claim ownership of them.
16.2 Keep the equipment secure, exercise reasonable care and promptly notify us of theft, loss, material damage, proposed relocation, closure or threatened seizure. Keep serial-number and handover details available.
16.3 The Business Customer bears risk of loss, theft and accidental damage while equipment is in its custody from delivery until return to us or handover to our appointed collection carrier, except to the extent attributable to us or our appointed contractors. We are responsible for our appointed carrier's collection transit. If you arrange your own return carrier, your transit risk continues until receipt by us.
16.4 Maintain suitable business insurance for equipment belonging to others in your custody, where available on reasonable commercial terms, and public liability appropriate to your operation. Insurance does not reduce amounts properly owed or expand our exclusions. Tell us before accepting the loan if appropriate cover cannot be obtained.
LOAN BREAKDOWN SUPPORT
17.1 During an active loan agreement, we cover mechanical or electrical breakdowns arising in normal proper use that are not excluded by sections 12-13. We may repair, replace components or provide equivalent suitable equipment, which need not be new.
17.2 Routine daily care remains the customer's responsibility. Chargeable plate replacement, cleaning and customer-caused damage are not included unless expressly agreed. We perform agreed services with reasonable care and skill.
17.3 Service is arranged within a reasonable time, considering the fault, location and parts availability. No guaranteed response time, uninterrupted operation, on-site engineer visit or temporary replacement is promised unless specified in the accepted schedule. Tell us of critical service requirements before contracting.
17.4 Suspension for customer breach does not remove accrued valid claims, mandatory rights, safety obligations or liability for our own breach. Any suspension or termination follows section 20.
LOAN DAMAGE, LOSS AND COST RECOVERY
18.1 The Business Customer must pay reasonable documented costs resulting from customer-caused damage or neglect and losses allocated to it under section 16.3. Recoverable costs can include necessary diagnosis, specialist cleaning or decontamination, labour, parts, missing accessories and reasonable collection or transport. Costs must be attributable to the relevant incident and not otherwise recovered.
18.2 Where repair is reasonable, we recover reasonable repair costs. Where equipment is lost, stolen or beyond economical repair, we recover the reasonable cost of an equivalent replacement, adjusted for age, condition, remaining useful life, betterment, salvage and amounts already recovered. We do not automatically charge the full new retail price for an older machine, or both a full replacement and avoidable repair costs.
18.3 We supply an itemised assessment and allow you to raise a genuine dispute. Amounts properly due are payable within 14 days of invoice unless otherwise agreed. We may pursue lawful recovery of unpaid sums but do not make an unagreed automatic card charge for damage.
SECURITY DEPOSITS
19.1 A loan deposit is refundable security, not a purchase payment, insurance premium, damage waiver or maximum liability. The accepted schedule states its amount, including any agreed waiver.
19.2 We may apply it to properly due unpaid invoices and reasonable recoverable costs under these terms after providing an itemised reconciliation. We do not automatically forfeit the deposit for ending the agreement or for ordinary wear.
19.3 Any properly due shortfall remains payable. We refund the undisputed balance promptly and normally within 14 days after return and inspection, completing reconciliation within 30 days of return unless we explain a genuine assessment delay. We do not retain the whole deposit merely because a smaller amount is disputed.
LOAN TERMINATION, RETURN AND ACCESS
20.1 The loan starts on the agreed date. Any minimum term must be expressly stated before acceptance; otherwise it runs monthly. You may give 30 days' written notice to end a rolling loan. Accrued debts and return duties survive termination but do not prevent you giving notice indefinitely.
20.2 We may end a rolling loan with 30 days' written notice. For remediable material breach, including unpaid undisputed sums or missed agreed orders, we normally give written notice and at least seven days to remedy it. We may require immediate cessation of unsafe use and terminate for serious unsafe misuse, attempted disposal, fraud or an irremediable material breach. Insolvency-related action is only taken where permitted by law.
20.3 At the end, stop using the equipment and arrange its return or collection within seven days unless otherwise agreed. Return all loan accessories, safely packed and reasonably clean; do not attempt internal electrical cleaning. Ordinary end-of-loan return or collection costs are as disclosed in the accepted schedule. Reasonable additional costs caused by a breach or failed agreed collection may be recovered.
20.4 Give reasonable access at an agreed time for inspection, service or lawful recovery. This does not authorise forced entry, trespass or removal contrary to insolvency or other law. If access is refused, we use lawful recovery procedures.
20.5 We may claim reasonable evidenced loss from wrongful retention, taking account of mitigation; there is no automatic unlimited rental or continuing subscription penalty. You are not charged for delay caused by our failure to collect as agreed.
BUSINESS OPERATION AND THIRD-PARTY CLAIMS
21.1 Business Customers are responsible for staff training, supervision, premises electrical safety, hygiene, allergen information and safe storage and preparation in their operation. They must follow food labels and storage instructions, manage cross-contamination and not make unsupported dietary or allergen claims. This does not transfer our own product, labelling or safety duties.
21.2 A Business Customer must reimburse our reasonable direct losses, third-party damages and reasonable defence costs to the extent caused by its negligent or wrongful operation, misuse, unauthorised harmful modification or material breach. This does not cover our own negligence, defective supply or breach. We must notify the customer reasonably promptly, mitigate loss and allow reasonable participation in the defence; we will not bind it to an unreasonable settlement without consent. No double recovery applies.
LIABILITY AND RIGHTS THAT REMAIN
22.1 Nothing excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, defective-product liability that cannot be excluded under the Consumer Protection Act 1987, title to goods, or any other liability or right which law prohibits restricting.
22.2 We are not responsible for loss to the extent caused by the customer's misuse, neglect, unsafe operation or other breach. Where both parties contributed, this does not exclude responsibility for our own contribution where legally owed.
22.3 For Business Customers only, and subject to section 22.1 and the legal requirement of reasonableness, we exclude loss of profit, revenue, business opportunity, anticipated savings or goodwill, and indirect or consequential loss. These exclusions do not remove our agreed obligation to repair or replace covered defects.
22.4 For Business Customers only, subject to section 22.1 and applicable reasonableness requirements, our aggregate liability arising from the relevant product sale is limited to the price paid or payable for that product or service. For an on-loan agreement, the aggregate limit is the greater of £1,000 and the amount paid or payable under that agreement in the 12 months before the event giving rise to the claim. Refund of an unused security deposit and our obligation to account for customer money are not reduced by these caps.
22.5 Sections 22.3-22.4 do not apply to Consumers. For Consumers, our liability for breach and foreseeable loss is governed by applicable law; we do not cap it at the purchase price or exclude mandatory remedies. Consumers retain the protections of the Consumer Rights Act 2015 and other applicable law.
22.6 These terms do not require a customer to prove personal negligence by Golden Waffle before exercising a right concerning defective goods. Statutory obligations may apply independently of fault.
WEBSITE, PRIVACY, DISPUTES AND GENERAL TERMS
23.1 Use the website lawfully. Do not interfere with security, transmit harmful code, submit fraudulent applications or infringe intellectual property. Our content, trademarks and designs are owned by or licensed to us. Website availability is not guaranteed; this does not affect accepted orders.
23.2 We process personal information as described in our Privacy Policy. Transactional contact and contract acceptance are separate from optional marketing consent. Links to other sites do not transfer our own contractual responsibilities to those providers.
23.3 Neither party is liable for unavoidable delay caused by an event beyond reasonable control to the extent it could not reasonably prevent or mitigate it. The affected party must notify the other and take reasonable steps to resume. If an affected supply cannot resume within 30 days, either party may cancel that unperformed part and money for unprovided goods or services is refunded. Mandatory consumer remedies and existing payment obligations for completed supply remain.
23.4 New website versions apply to new contracts only when supplied and incorporated before acceptance. Existing agreements change only by valid agreement or an applicable lawful variation procedure; continued browsing alone does not retrospectively accept new financial liabilities.
23.5 Email acceptance, electronic signatures and appropriately presented unticked acceptance boxes can record agreement. We retain the applicable version and transaction records where available. Payment is evidence of acceptance only where the relevant terms were provided beforehand and the context clearly establishes agreement. Mere use of the website is not acceptance of a loan.
23.6 No failure to enforce a right immediately waives it. Invalid provisions do not invalidate provisions that can lawfully stand independently. Neither party may transfer an agreement in a way that prejudices the other's rights without any consent required by law. No third party has contractual enforcement rights except where expressly agreed or required by law. These provisions do not exclude binding pre-contract information or fraudulent statements.
23.7 Send complaints, claims and notices to sales@goldenwaffle.com or our registered address. We will investigate, explain disputed findings and consider relevant evidence. Where required, we provide information about an appropriate alternative dispute resolution body and whether we will participate; court rights remain.
23.8 English and Welsh law governs these terms. For business contracts, the courts of England and Wales have jurisdiction, without preventing lawful proceedings to recover our equipment in another competent jurisdiction. Consumers retain mandatory protections and court rights applicable where they habitually live, including rights to bring proceedings in Scotland or Northern Ireland where applicable.
OPTIONAL CONSUMER CANCELLATION FORM
To: Golden Waffle Group Ltd, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom; sales@goldenwaffle.com.
I/We hereby give notice that I/We cancel my/our contract of sale of the following goods:
Order number and goods:
Ordered on / received on:
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:
Delete as appropriate. Use of this form is optional; any clear cancellation statement is sufficient.